Sandra Guerrero

Privacy Policy

Last updated: September 2026

1. Introduction

Welcome to panchavakta.com

This Privacy Policy explains how personal data is collected, used, stored, disclosed and otherwise processed in connection with panchavakta.com and the services, communications and activities provided through it.

Panchavakta is a brand and website owned and operated by Neuroagencia, S.L.U., a company registered in Andorra.

For the purposes of applicable data protection legislation, including Llei 29/2021, del 28 d’octubre, qualificada de protecció de dades personals and its implementing regulations, Neuroagencia, S.L.U. is the data controller responsible for the processing of personal data carried out in connection with panchavakta.com.

Throughout this Privacy Policy, "Panchavakta", "we", "us" and "our" refer to Panchavakta and its operations, while Neuroagencia, S.L.U. refers to the legal entity responsible for processing personal data.

Neuroagencia, S.L.U. was founded and registered by Panchavakta Dasi (born Sandra Guerrero Sanmarti).

We aim to process personal data fairly, transparently and only for legitimate and relevant purposes.

2. Data Controller

The entity responsible for processing your personal data is:

Neuroagencia, S.L.U.
N.R.T.: L-711657-C
Registered address: Soldeu, Andorra
Website: panchavakta.com
Email: hello[@]panchavakta.com

If you have questions about this Privacy Policy or how your personal data is processed, you can contact us at hello[@]panchavakta.com.

3. What Personal Data We Collect

The personal data collected through panchavakta.com depends on how you interact with this website and the services available through it.

3.1 Information you provide directly

You may provide personal data when you:

  • Contact us;

  • Complete a form on panchavakta.com;

  • Book a call, consultation or other appointment;

  • Subscribe to a newsletter or other communications;

  • Purchase or request services;

  • Enter into a commercial relationship with us;

  • Make a payment;

  • Communicate with us by email or other channels; or

  • Otherwise voluntarily provide information.

This may include:

  • Name and surname;

  • Email address;

  • Telephone number;

  • Company or organisation name;

  • Professional information;

  • Information contained in your enquiry;

  • Information relating to services you request;

  • Booking and appointment information;

  • Billing and transaction information;

  • Correspondence and communications;

  • Newsletter subscription information; and

  • Other information you voluntarily provide.

Payment card details are generally processed directly by our payment provider, Stripe, rather than being stored by this website.

3.2 Information collected automatically

When you visit panchavakta.com, certain technical information may be collected automatically.

Depending on your consent choices and the technologies enabled on this website, this may include:

  • IP address;

  • Browser type and version;

  • Device type;

  • Operating system;

  • Language and regional settings;

  • Date and time of access;

  • Pages visited;

  • Referring website or source;

  • Approximate geographic information derived from technical data;

  • Information about interactions with this website;

  • Website performance information;

  • Cookie identifiers;

  • Advertising or analytics identifiers; and

  • Other technical information necessary for security, functionality, analytics or other disclosed purposes.

Some of this information may constitute personal data under applicable law.

4. How We Collect Personal Data

We may collect personal data:

  • Directly from you;

  • Through forms on panchavakta.com;

  • Through newsletter subscriptions;

  • Through appointment or booking systems;

  • When you contact us by email;

  • When you purchase or request services;

  • Through payments;

  • Through cookies and similar technologies;

  • Through website analytics;

  • Through advertising and measurement technologies, where permitted and consented to where required;

  • Through communications with us; and

  • From third parties where legally permitted and where an appropriate legal basis exists.

5. Why We Use Personal Data

We may process personal data for the following purposes:

5.1 Website operation

To:

  • Operate and maintain panchavakta.com;

  • Deliver website content;

  • Maintain website functionality;

  • Remember preferences;

  • Diagnose technical problems;

  • Protect the website and infrastructure; and

  • Prevent abuse, fraud and unauthorised activity.

5.2 Responding to enquiries

To:

  • Respond to questions and requests;

  • Communicate with you;

  • Provide information about panchavakta.com;

  • Provide quotations or proposals; and

  • Follow up on enquiries.

5.3 Providing services

To:

  • Provide requested services;

  • Manage client relationships;

  • Schedule appointments;

  • Manage bookings;

  • Communicate about appointments;

  • Administer contracts; and

  • Provide customer support.

5.4 Payments and administration

Where applicable, to:

  • Process payments;

  • Issue invoices;

  • Maintain accounting records;

  • Manage refunds or payment disputes;

  • Meet legal and accounting obligations; and

  • Protect against fraudulent transactions.

5.5 Newsletter and communications

Where you subscribe to a newsletter or other marketing communications, we may use your name and email address to:

  • Send newsletters;

  • Send information about panchavakta.com;

  • Send promotional communications;

  • Measure newsletter engagement where enabled; and

  • Manage your subscription preferences.

You can unsubscribe from marketing communications at any time using the unsubscribe mechanism included in the relevant communication.

5.6 Analytics and website improvement

Where permitted and, where required, with your consent, we may use analytics technologies to understand:

  • How visitors use panchavakta.com;

  • Which pages are visited;

  • Website performance;

  • Traffic sources;

  • General audience trends; and

  • How we can improve panchavakta.com and the user experience.

We currently use Google Analytics for website analytics.

5.7 Advertising and marketing measurement

Where permitted and, where required, with your consent, we may use the Meta Pixel to:

  • Measure advertising effectiveness;

  • Understand interactions with panchavakta.com following advertising;

  • Measure conversions;

  • Build or improve advertising audiences; and

  • Support relevant advertising on Meta platforms.

The Meta Pixel will not be used for these purposes where applicable consent has not been obtained.

5.8 Security and legal purposes

We may process personal data to:

  • Maintain website and system security;

  • Detect and prevent fraud;

  • Prevent abuse;

  • Investigate security incidents;

  • Comply with legal obligations;

  • Establish, exercise or defend legal claims; and

  • Protect our rights, property and legitimate interests.

6. Legal Bases for Processing

We process personal data only where an appropriate legal basis exists.

Depending on the circumstances, the legal basis may include:

6.1 Consent

We may process personal data where you have freely given consent to a specific processing activity.

This may include certain:

  • Analytics cookies;

  • Advertising cookies;

  • Marketing technologies;

  • Newsletter communications; and

  • Other optional processing activities.

Where processing is based on consent, you may withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

6.2 Contract and pre-contractual measures

We may process personal data where this is necessary to:

  • Enter into a contract with you;

  • Perform a contract;

  • Provide requested services; or

  • Take steps at your request before entering into a contract.

6.3 Legal obligations

We may process personal data where necessary to comply with legal, accounting, tax, regulatory or other obligations applicable to Neuroagencia, S.L.U.

6.4 Legitimate interests

Where permitted by applicable law, we may process personal data where this is necessary for our legitimate interests, provided that those interests do not override your rights and freedoms.

Our legitimate interests may include:

  • Operating and managing panchavakta.com;

  • Maintaining and improving our services;

  • Responding to enquiries;

  • Maintaining business records;

  • Protecting this website and our systems;

  • Preventing fraud and abuse;

  • Managing disputes and legal claims; and

  • Protecting our business, clients and users.

6.5 Vital interests

In exceptional circumstances, personal data may be processed where necessary to protect the vital interests of an individual or another person, where permitted by applicable law.

7. Special Categories of Personal Data

This website does not generally seek to collect special categories of personal data through panchavakta.com.

Please avoid submitting sensitive personal information through general contact forms unless such information is specifically requested or necessary for a particular service.

If special categories of personal data are processed, we will do so only where permitted by applicable law and where an appropriate legal condition exists.

8. Cookies and Similar Technologies

This website uses cookies and similar technologies to operate panchavakta.com and, depending on your choices, to analyse website usage and support marketing activities.

Cookies may be placed by this website or by third-party services integrated into panchavakta.com.

8.1 Categories of cookies

We may use the following categories:

Strictly necessary cookies

These cookies are necessary for panchavakta.com to function and cannot generally be disabled through our cookie consent mechanism.

They may be used for:

  • Website functionality;

  • Security;

  • Session management;

  • Form functionality;

  • Load balancing; and

  • Remembering necessary consent preferences.

Preference or functional cookies

These cookies allow panchavakta.com to remember choices and improve functionality.

Analytics cookies

These cookies help us understand how visitors use panchavakta.com.

We use Google Analytics for this purpose.

Advertising and marketing cookies

These technologies may be used to measure advertising effectiveness, understand website conversions and support advertising activities.

We use the Meta Pixel for these purposes.

Embedded-content cookies

Third-party content, such as YouTube videos, may place cookies or collect technical information when the content is loaded or interacted with.

8.2 Cookie consent

Where applicable law requires consent, non-essential cookies and similar technologies will only be activated after you have provided the required consent.

Our cookie consent mechanism should provide you with a clear choice between accepting, rejecting or configuring non-essential cookies.

You may change or withdraw your cookie preferences at any time through the cookie settings mechanism made available on panchavakta.com.

We do not rely on continued browsing alone as consent to non-essential cookies.

8.3 Cookie retention

Cookies should not be retained longer than necessary for their stated purpose.

Where appropriate, cookie lifetimes will be limited in accordance with applicable requirements and guidance.

For more detailed information, please see our Cookie Policy.

9. Third-Party Services

This website uses third-party providers to operate panchavakta.com and provide certain services.

These providers may process personal data on our behalf or, depending on the service, process information as independent controllers.

Our current service providers and technologies include the following.

WordPress

panchavakta.com is built using WordPress.

WordPress provides the underlying content-management functionality of the website.

Divi 6

We use Divi 6 as part of the website's design and page-building infrastructure.

Pressable

panchavakta.com is hosted using Pressable.

Pressable provides hosting and infrastructure services necessary to operate the website.

Kit

We use Kit to manage newsletter subscriptions and email communications.

If you subscribe to our newsletter, information such as your name and email address may be processed by Kit on our behalf.

Kit may process information relating to email delivery and engagement, including whether communications are delivered, opened or interacted with, depending on the configuration of our account and communications.

Google Analytics

We use Google Analytics to understand website traffic and usage.

Depending on the configuration and your consent choices, Google Analytics may process information such as IP-related technical information, device information, browser information, website interactions and identifiers.

Meta Pixel

We use the Meta Pixel to measure advertising and website conversions and, where applicable, support advertising and audience measurement on Meta platforms.

The use of the Meta Pixel is subject to applicable consent requirements.

Stripe

Where payments are made through panchavakta.com, we may use Stripe to process payments.

Payment information is processed by Stripe in accordance with its own privacy and security practices.

panchavakta.com does not generally receive or store complete payment-card numbers.

YouTube

We may embed videos from YouTube on panchavakta.com.

When YouTube content is embedded or interacted with, YouTube or its associated services may collect technical information and may place cookies or similar technologies depending on the embedding configuration and your consent choices.

Where technically possible, we may use privacy-enhanced embedding configurations.

Book Like A Boss

We use Book Like A Boss for appointment scheduling and booking.

When you use the booking functionality, information necessary to arrange your appointment may be processed by Book Like A Boss and by Neuroagencia, S.L.U.

This may include:

  • Name;

  • Email address;

  • Contact information;

  • Appointment details;

  • Information provided in booking forms; and

  • Other information necessary to manage the booking.

OpenAI

We may use OpenAI and OpenAI-powered technologies as part of certain services, workflows or business operations associated with panchavakta.com.

Where personal data is provided to an OpenAI-powered service, the relevant information may be processed by OpenAI or the applicable OpenAI service provider in accordance with the configuration and service being used.

We will seek to avoid submitting unnecessary personal or sensitive information to AI systems.

Where a specific service involves AI processing of personal data, we will provide additional information where required.

10. Third-Party Providers and Data Processors

We may disclose personal data to service providers where necessary for the operation of panchavakta.com and the provision of services.

These may include:

  • Website hosting and infrastructure providers;

  • Website and software providers;

  • Email and newsletter providers;

  • Analytics providers;

  • Advertising and marketing providers;

  • Payment processors;

  • Booking and scheduling providers;

  • AI and technology providers;

  • Professional advisers;

  • IT and security providers;

  • Legal, accounting and financial advisers; and

  • Public authorities, courts or regulators where legally required.

Where a third party processes personal data on our behalf, we will take appropriate measures to ensure that the processing is governed by appropriate confidentiality, security and data-protection obligations.

We do not sell personal data.

11. International Transfers

Some of the providers used by panchavakta.com may process personal data outside Andorra.

This may include providers or infrastructure located in countries such as the United States or other jurisdictions.

Where personal data is transferred outside Andorra, Neuroagencia, S.L.U. will ensure that the transfer is carried out in accordance with applicable Andorran data-protection requirements.

Depending on the circumstances, this may involve:

  • An adequacy decision or recognised equivalent protection;

  • Appropriate contractual or organisational safeguards;

  • Standard contractual or other legally recognised safeguards;

  • An applicable statutory exception; or

  • Another lawful transfer mechanism.

Where required by applicable law, we will provide additional information concerning relevant international transfers.

12. Data Security

We take reasonable and appropriate technical and organisational measures designed to protect personal data against:

  • Accidental or unlawful destruction;

  • Accidental loss;

  • Alteration;

  • Unauthorised disclosure;

  • Unauthorised access;

  • Misuse; and

  • Other unlawful processing.

Security measures may include access controls, secure hosting, authentication controls, software updates, backups, monitoring and other measures appropriate to the risks involved.

No electronic transmission or storage system can be guaranteed to be completely secure.

Where we become aware of a personal-data breach that triggers notification obligations under applicable law, we will take the measures required by law.

13. How Long We Keep Personal Data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, or for as long as required or permitted by law.

Retention periods depend on factors including:

  • The nature of the information;

  • The purpose of processing;

  • Whether an ongoing relationship exists;

  • Whether you remain subscribed to communications;

  • Legal, tax and accounting requirements;

  • Security and fraud-prevention requirements;

  • The need to establish, exercise or defend legal claims; and

  • Applicable limitation periods.

Examples include:

Contact enquiries

Retained for as long as reasonably necessary to respond to and manage the enquiry and any resulting relationship.

Client and contractual information

Retained for the duration of the relationship and subsequently for the period required or reasonably necessary for legal, accounting, tax or claims-related purposes.

Newsletter information

Retained while you remain subscribed, and thereafter only where necessary for suppression, compliance or legal-record purposes.

Booking information

Retained for as long as necessary to manage the appointment, relationship, accounting requirements and any related legal obligations.

Payment and accounting information

Retained for the periods required by applicable accounting, tax and legal requirements.

Analytics and advertising information

Retained according to the configuration and retention periods of the relevant services and subject to your consent choices where applicable.

When personal data is no longer required, we will take reasonable measures to delete, securely destroy or anonymise it.

14. Your Data Protection Rights

Subject to applicable law and any legal limitations, you may have the right to:

  • Request access to your personal data;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of personal data where legally applicable;

  • Request restriction of processing;

  • Object to certain processing activities;

  • Withdraw consent where processing is based on consent;

  • Request portability of personal data where applicable;

  • Object to certain direct marketing activities; and

  • Exercise any other rights recognised under applicable data-protection legislation.

These rights are not absolute and may be subject to legal conditions, exceptions and limitations.

15. How to Exercise Your Rights

To exercise your rights or ask questions about the processing of your personal data, contact:

hello[@]panchavakta.com

You may also write to:

Neuroagencia, S.L.U.
N.R.T.: L-711657-C
Registered address: Soldeu, Andorra

We may request information reasonably necessary to verify your identity before processing certain requests.

We will respond within the period required by applicable law.

16. Complaints

If you believe your personal data has not been processed in accordance with applicable data-protection legislation, we encourage you to contact us first at:

hello[@]panchavakta.com

You may also have the right to lodge a complaint with the Agència Andorrana de Protecció de Dades (APDA), the independent data-protection supervisory authority in Andorra.

Further information concerning the APDA and its complaint procedures is available through its official website.

17. Children's Privacy

This website does not knowingly seek to collect personal data from children where such collection is inappropriate or not legally permitted.

Where consent is required for processing involving children, the applicable requirements concerning parental or legal-representative consent will apply.

If you believe that a child has provided personal data through panchavakta.com in circumstances where it should not have been collected, please contact us at:

hello[@]panchavakta.com

18. Automated Decision-Making and Profiling

This website does not intend to make decisions producing legal or similarly significant effects on individuals solely through automated processing unless such processing is specifically disclosed and carried out in accordance with applicable law.

Certain third-party advertising and analytics technologies may involve audience segmentation, measurement or profiling for marketing purposes. Where applicable, these technologies will be subject to the consent and rights requirements imposed by applicable law.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

  • Our services;

  • panchavakta.com;

  • Our technology providers;

  • The way personal data is processed through panchavakta.com;

  • Applicable legislation or regulatory requirements; or

  • Our privacy and security practices.

Where we make changes that materially affect the way personal data is processed, we may provide additional notice where required by law.

20. Contact

If you have any questions about this Privacy Policy or the way personal data is processed through panchavakta.com, please contact us:

Panchavakta
Owned and operated by Neuroagencia, S.L.U.
N.R.T.: L-711657-C
Registered address: Soldeu, Andorra
Website: panchavakta.com
Email: hello[@]panchavakta.com

Neuroagencia, S.L.U. was founded and registered by Panchavakta Dasi (born Sandra Guerrero Sanmarti).

Neuroagencia, S.L.U. is the legal entity responsible for processing personal data in connection with panchavakta.com.